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Customer Retention & Community Building Challenges

Creating community challenges with online & offline components that I created to increase brand awareness and excitement while driving customer retention and sales have been a successful part of my repertoire.

Attendance challenges with fun prizes and partner collaborations were a fun, dynamic and huge driver of both sales, retention, enthusiasm and engagement for this particular company. Each campaign had a social media, newsletter and website component as well as oftentimes an associated sales push, and finally an in-person component as well. From creation of content, copy, photography, e-commerce needs and cooperation of my front desk team, I did it all!